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Shipping Information
We offer free delivery on the Gold Coast . Shipping rates and delivery times may vary depending on the destination. Ask us freely and we would love to answer your doubts.
Customization Options
We offer a variety of customization options to make your balloon creations truly unique. From color schemes to custom messages, we're here to help you celebrate in style.
Customer Satisfaction
We're committed to your satisfaction and strive to provide exceptional customer service every step of the way. We would love to ask any doubts that comes to your mind.
FAQ
We offer a hassle-free return policy within 14 days of purchase. Balloons must be unused and in their original packaging for a full refund or exchange.
We offer a variety of customization options, including colors, messages, and designs. Please indicate your preferences in the order notes section, and we’ll do our best to accommodate your request.
The lifespan of balloons varies depending on the type and conditions. Generally, our balloons can last up to several days. We recommend keeping them away from sharp objects, direct sunlight, and extreme temperatures to prolong their lifespan.
We offer same-day delivery on select products and locations. Please check the product page for availability and delivery options.
You can cancel your order within 24 hours of purchase by contacting our customer service team. After 24 hours, we cannot guarantee cancellation as the order may have already been processed.